Finding Your Ride & Checking In

To locate your ride, please visit our Vehicle Locator page on our website or download our mobile app (iOS/Android) to use the in-app vehicle tracking functionality.

The best way to find us at the airport is to check in from your phone. When you make a prepaid reservation, opt in to receive text messages. When you arrive at your destination airport, a text message invites you to start the self check-in process. You can also complete your check in using our mobile app (iOS/Android). 

If you don’t check in using your phone, in most cities you’ll find a SuperShuttle ticket counter or computerized kiosk inside the airport. In others, a member of our staff will be standing curbside to assist you. Check out our locations or your email confirmation for specifics on where to find us when you land. If you have not received an email confirmation for your reservation, you can request one on our website

If you do not have a reservation at the airport, you can now book on-demand from select airports by selecting Ride Now in the app or on the mobile website. Click here to learn more and view a list of airports where Ride Now is available.

SuperShuttle U.S.-based phone support is available 24/7 by calling 1-800-BLUE VAN(258-3826).

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