Pick-Up Time Window

Our 15-minute pickup window means that the van will normally arrive within 15 minutes of your scheduled pickup time. For example, if your pickup time is 10:00 AM, the van will typically arrive between 10:00 AM and 10:15 AM.

Please be completely ready to go and waiting at your pickup location at the beginning of your pickup window.

You can edit your pickup time for a ride via our website or mobile app. 

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